Celebrate Grandparents Day at Sydney Zoo! 

On Sunday 25 October, we're celebrating grandparents with a special one day only offer. Bring a grandparent along and they'll receive FREE entry with every paying adult admission.* We recommend that all other family members and friends pre-book their tickets online to save. Spend the day exploring the zoo, meeting The Gruffalo, enjoying story readings, and make unforgettable family memories together. Just turn up on the day and we'll take care of the rest! *T&Cs apply.

 

What's Happening on the Day?

Alongside your zoo adventure, meet The Gruffalo in person, and follow clues along an interactive augmented reality trail to find Mouse, Fox, Owl, Snake and The Gruffalo throughout the zoo. Plus, enjoy live story time sessions on the Lion Deck at 10:30am, 11:30am and 12:30pm.

Do I need to book in advance?

No pre-booking is required. Simply visit Sydney Zoo on Sunday 25 October and our team will apply the offer when you arrive.

Can Members Take Part?

Yes. Sydney Zoo Members can bring one grandparent free on Sunday 25 October. The complimentary grandparent admission is available when accompanied by a valid Sydney Zoo Member.

How Many Grandparents Can Receive Free Entry?

One complimentary grandparent admission is available per paying adult admission or eligible Member.

Do Grandparents Receive Access to the Entire Zoo?

Yes. Complimentary grandparent tickets include full-day access to Sydney Zoo and all public exhibits and experiences available on the day.

Can This Offer Be Used with Other Discounts?

No. The Grandparents Day offer cannot be used in conjunction with any other discount, promotion or special offer.

Who Qualifies as a Grandparent?

Anyone acting as a grandparent or grandparent figure within the family is welcome to enjoy the offer. One complimentary grandparent admission is available per paying adult admission or eligible Member. Grandparents without an accompanying adult will be required to purchase an adult ticket to attend.

When Is the Offer Available?

The offer is available for one day only on Sunday 25 October 2026 and is not valid on any other date.

Need More Information?

Contact the Sydney Zoo team prior to your visit and we'll be happy to help.

Grandparents Come Free Day Promotion Terms and Conditions

These Terms and Conditions relate to the Grandparents Come Free Day promotion operated by Sydney Zoo Pty Ltd (ABN 55 168 970 090). These Terms and Conditions supplement the Sydney Zoo General Terms and Conditions and Conditions of Entry, which all Sydney Zoo patrons are subject to.

1. The Grandparents Come Free Day promotion is available for one day only on Sunday 25 October 2026 during normal Sydney Zoo operating hours.

2. Under this promotion, one grandparent will receive complimentary admission when accompanied by either: a) a paying adult general admission ticket holder; or
b) a valid Sydney Zoo Member.

3. No pre-booking is required. Eligible guests may present at Sydney Zoo on Sunday 25 October 2026 and redeem the offer at the time of entry.

4. One complimentary grandparent admission is available per paying adult admission ticket or valid Sydney Zoo Membership. Complimentary admissions cannot be combined, accumulated or exchanged for additional entries, discounts or benefits.

5. The complimentary grandparent admission must be redeemed and used on the same day as the accompanying paying adult or Sydney Zoo Member and is valid only for entry on Sunday 25 October 2026.

6. For the purposes of this promotion, a "grandparent" includes a grandparent or grandparent figure accompanying family members. Sydney Zoo reserves the right to determine eligibility for the promotion.

7. Complimentary grandparent admissions provide access to Sydney Zoo and all public exhibits and experiences available on the day of visit. Certain experiences, encounters, events or attractions may require an additional fee and are not included unless otherwise stated.

8. Activities associated with The Gruffalo promotion, including character appearances, story time sessions and augmented reality experiences, are subject to availability, operational requirements and change without notice.

9. The promotion cannot be used in conjunction with any other discount, voucher, concession, special offer or promotional ticket unless otherwise determined by Sydney Zoo.

10. The promotion is non-transferable, non-refundable, not redeemable for cash and cannot be exchanged for any other product, ticket or service.

11. Sydney Zoo does not guarantee admission where venue capacity has been reached. Entry remains subject to venue capacity, operational requirements and the Sydney Zoo Conditions of Entry.

12. Sydney Zoo patrons must comply with the Sydney Zoo General Terms and Conditions and Conditions of Entry at all times. Failure to do so may result in refusal of entry or removal from Sydney Zoo without compensation.

13. Sydney Zoo reserves the right to refuse, cancel, modify, suspend or withdraw the promotion at any time where reasonably necessary due to operational, safety, security or other unforeseen circumstances.

14. The Australian Consumer Law (ACL) contains guarantees which provide consumers with a basic, guaranteed level of protection for goods and services they acquire. Nothing in these Terms and Conditions excludes, restricts or modifies any rights or remedies available under the ACL.

15. To the fullest extent permitted by law, all liability of Sydney Zoo in connection with this promotion is excluded except as otherwise required by the ACL.

Please contact Sydney Zoo if you have any questions regarding these Terms and Conditions.