Sydney Zoo will be closed to the public, including pass holders on Sunday 24 November & Wednesday 4 December, 2024. 

Terms and Conditions

1. Terms and Conditions

Please read the following terms and conditions (Terms) closely before using the Sydney Zoo site (Site). By accessing, browsing, and using this Site, you acknowledge that you have read, understood, and agree to comply with these Terms.

This Site is owned and operated by Sydney Zoo Pty Ltd (ABN 55 168 970 090) (Sydney Zoo, we, us and our).These Terms are governed by the law in force in New South Wales, Australia (Law). By using the Site, you submit to the non-exclusive jurisdiction of the courts exercising jurisdiction in New South Wales, Australia, and any court that may hear appeals from any of those courts.

2. Access and Use

You must only use the Site in accordance with these Terms and the Law.

We may, in our sole discretion, prevent you from accessing this Site, in whole or in any part, if we believe you have violated or acted inconsistently with these Terms or the Law.

We reserve the right, at our sole discretion, to contact any authority or other relevant party and disclose any information (including personal information), or take legal action regarding your use of this Site.

You must not (or attempt to) engage in any activity that is disruptive or is detrimental to the operation or function of the Site.

3. Content

We own or are licensed to use all material on this Site, including, but not limited to: text, data, graphics, images, logos, trade marks, copyright works and the visual arrangement of such material (Content). We reserve all rights to enforce our intellectual property rights in the Content to the maximum extent permitted by Law. Nothing contained on the Site should be construed as granting any licence or right to use any intellectual property rights displayed on the Site.

Provided you keep intact these Terms and all other proprietary notices, permission is granted to electronically copy and print in hard copy portions of this Site for the sole purpose of navigating through the Site or using it as a personal resource. Any other use of Content on this Site, including reproduction for purposes other than those noted above, such as modification, distribution or republication, without the prior written consent of Sydney Zoo is prohibited.

Any communication, information or material you transmit to this Site or to us by electronic mail or otherwise, is non-confidential and will become the property of us. We may use any such communication, information or material for any purpose, including, but not limited to: reproduction, disclosure, transmission, publication, broadcast and posting without further reference or payment to you.

Hyperlinks on this Site may lead to third party websites or external content (Linked Content) and these links are provided for convenience only. The inclusion of links to and from any other Site or external content in no way constitutes an endorsement of the Linked Content, the actions or policies of that third party Site or host of the external content.

4. Disclaimer

Content on this Site is purely for informational and educational purposes and should not be used as a substitute for professional or industry advice about animals and conservation. Sydney Zoo is committed to quality service to its customers and makes every attempt to ensure accuracy, currency and reliability of the Content.

5. Liability

To the fullest extent possible at Law, we and our related bodies corporate (as defined in the Corporations Act 2001 (Cth)) exclude all liability (whether arising in contract, or tort, or negligence or otherwise) to you and anyone else for any loss, damage, cost or expense (whether direct or indirect) arising out of or in connection in any way to the Site.

Sydney Zoo provide this Site content “as is” and without warranties of any kind, either expressed or implied, to the fullest extent permissible pursuant to applicable Law. Sydney Zoo makes reasonable efforts to place accurate, current Content on this Site. However, Sydney Zoo makes no warranties or representations as to its accuracy, reliability or completeness of the Content or the Linked Content assumes no liability or responsibility for any errors or omissions in the Site content.

Nothing in these Terms exclude any conditions, warranties, guarantees or representations that cannot be excluded at Law. If any condition, warranty, guarantee or representation cannot be excluded at Law, our liability for breach of such condition, warranty, guarantee or representation is limited to the maximum extent permitted by Law.

You agree to accept sole responsibility for the legality of your actions under the Law and any other local laws that may apply to you. You agree that we and our related bodies corporate have no responsibility for the legality of your actions.

6. Indemnity

You will at all times indemnify us, our related bodies corporate and our respective directors, officers, employees and agents from and against any loss (including reasonable legal costs and expenses) or liability incurred or suffered by you or by us arising from any claim, demand, suit, action or proceeding by any person against you or us where such loss or liability arose out of, in connection with, or in respect of your conduct or breach of these Terms.

7. Amendments

Sydney Zoo may at any time amend these Terms. Any amendment to these Terms will be effective immediately. Your continued use of this site represents an agreement by you to be bound by these Terms as amended. You should visit this page prior to using this Site to review any amendments and additional information.

8. Invalidity

If all or any part of a provision of these Terms is invalid or unenforceable, that part or provision will be severed and will not affect the validity or enforceability of the remaining provisions of these Terms.

9. Cookies

We use cookies to monitor usage of our online resources. Any personal information obtained through the use of cookies will only be used for the purposes set out in the Privacy Policy. If you want to, you can disable your web browser from accepting cookies. If you do, you can still access the Site, but not all services will be available.

For details information on our Privacy Policy please view the Sydney Zoo Privacy Policy.

10. Contacting us

If you have any questions or queries in relation to this Site or these Terms, please contact us.

Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors

Find what you are looking for?

Important Information

All encounter participants must:

Please note: your booking is not confirmed until the indemnity form is signed.

Find what you are looking for?