Trade Partners

Sydney Zoo is the premier wildlife experience in Western Sydney, offering trade partners and their clients the ideal immersive koala encounter and up-close Australian native experience. 

 

With our media library, resources, and more, everything to meet your business needs is all in one place. Plus, our Trade Booking Portal has made it easier than ever to create and manage your bookings.

Highlights

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Koala Trail
Meet one of our Australia's adorable animal icons.

  • FREE entry to Koala trail
  • Get up close to a Koala and our skilled photographers will capture the moment
  • Bring home a piece of Australia with a stunning 6x4 photo of your Koala encounter beautiful printed or in a digital card.
    $10.00 per person

    Sydney Zoo adheres to ZAA encounter guidelines
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    CULTURE TALKS
    Explore the world's oldest living culture through art, history and more.

    • Presented by Aboriginal Guide
    • Learn about art, traditional tools and weapons, and how Australian animals play a part in Aboriginal culture
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    AUSTRALIAN VIP TOUR
    Enjoy an exclusive, behind-the-scenes experience with our native species.

    • Informative tour with a Sydney Zoo keeper
    • Photo opportunity with a koala
    • Native reptile encounter and photo opportunity
    • Walking cultural talk with our Aboriginal guides

    Testimonials

    Nobusuke Hayashi

    Marketing Department MICE Group, Forever Living Products Japan

     
    Thank you for hosting approximately 600 of our guests and staff at the Sydney Zoo for our 40th anniversary campaign. Your hospitality was superb and without delay, an important part of the first experience and memory of our arrival in Sydney. We are thankful for the meticulous lunch arrangements and the opportunity provided to learn about the history of the indigenous people at lunchtime. In addition, we were very grateful for the discount on souvenir purchases and the excellent service, as well as the photos with the koalas. We have received feedback from our customers expressing a desire for more visits to Sydney. With the planned expansion of highways, we anticipate shorter travel times, allowing for longer stays at the zoo, and providing even more enjoyment for everyone. Given the minimal time difference and the positive reception of Sydney by our customers, we believe there will be future opportunities for them to revisit. We hope to have the pleasure of meeting you again on such occasions.

    Go Miura

    Assistant Manager, Nippon Travel Agency Japan

    Thank you very much for your support throughout this tour. You and your team members’ professionalism ensured that everything ran smoothly despite the size of the group. Once again, I sincerely appreciate everything you've done.

    Laura Pressley

    Senior Event Manager - ID Events Australia South East Asia Team, APSE Tours

    Our guests from Amway Vietnam thoroughly enjoyed their visit to Sydney Zoo and thank you to the team for being so lovely and easy to work with in the lead-up – we really appreciate the responsiveness and all your staff are so excellent, it really stands out.

    Josh Akel

    Product Manager, Goway Inbound Travel

    Thanks so much for the opportunity to visit Sydney Zoo over the weekend. I didn’t realise how much there was to see!! I easily spent a few hours making my way around all the enclosures. The Bungarribee Wildlife Experience was quite impressive!! Love the fact the Kangaroos were free roaming. I think our international guest would really enjoy that. Some of them even came over to say hello.

    Saragam Shah

    Travel Designer, ATD Travel Journeys

    The food was one of the best we had in Australia, especially the efforts put in by the team for Indian-style sweets and samosas!

    Claire Winn

    Executive General Manager, ID Events AustraliaID Events Australia

    We LOVED Sydney Zoo, thank you so much for setting up the site inspection. From the minute we arrived we knew what a great option it would be for our guests and the service we received from not only Stephanie & Sara but the other staff we encountered was amazing. The guests had such a wonderful time, and our guides truly loved the experience. Our guides are all local to Sydney however quite a few of them had not been out to the zoo.  The feedback has been great, and all your staff are truly amazing, so warm, friendly, and knowledgeable. You really do need to be commended on your customer service; it is outstanding.

    Marzia Sensio

    Operations Specialists - Famils & Projects, Goway Inbound

    I would like to express to you what a great time my family and I had at Sydney Zoo. From the moment I arrived I knew I was somewhere quite different. It is absolutely amazing. The staff were informative and it definitely helped our team have a better understanding of your product and its location.  The food was delicious! of course and offering the ferris wheel ride. Marzia Sensio Operations Specialists - Famils & Projects Goway Inbound

    Faye Post

    Blue Mountains Friendship Force

    We had a ball! Our visitors really engaged with the Zoo and the Australian section in particular which was the whole reason for going. The Zoo was exceptionally clean, staff excellent, very knowledgeable and willing to chat about their particular field of expertise.

    Chetan Gupta

    Aussie Grand Tours

    It was a great insight and first-hand experience to see & experience this wonderful excursion at Sydney Zoo.

    Shinichi

    Japanese Department, Goway Inbound Travel

    Thank you very much to giving us such an awesome opportunity with such a short notice.  We are very impressed and very much enjoyed ourselves at Sydney Zoo. Location is very good, just on the way to Blue Mountain. Open atmospheria, friendly staff, flat, easy walk in the park and lots to see.  Koala Photo (Selfie) was another great experience.  Unfortunately, we are not able to touch due to NSW law.  But we didn’t expect we could get very close to the koala and take a photo.

    Sam Collins

    Kangarrific Tours

    I just wanted to thank you and your team for a great day today. The zoo is really well set up and we were quite impressed. I’d be keen to work out how we could incorporate it into our day trips.

    Sunny Togiavalu

    Concierge, Sheraton Grand Sydney Hyde Park

    I thoroughly enjoyed the experience at Sydney ZOO, the animals were on show while we were touring yesterday. From moving, gliding, parading was just awesome & exciting to see.

    Trade Booking Portal

    Use our Trade Booking Portal to manage your online account, make new bookings and view rates.

    Media Library

    Search and download license-free, Sydney Zoo photos and videos.

    Rates

    We offer competitive nett rates for Inbound Tour Operators, exclusive packages, and more.

    Documents

    View and download account application documents, brochures, forms and guides. 

    Zoo Map

    Download the map for our Bungarribee Wildlife Experience. 

    Sydney zoo's bungarribee wildlife experience

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    Our trade partners

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