Giraffe Encounter

There’s nothing quite like getting up close and personal with our gorgeous giraffe Eyelean. During our NEW giraffe encounter, you will get the chance to feed Eyelean a carrot, snap a photo, and learn all about the world’s tallest animals with our experienced zookeepers. A Sydney Zoo giraffe encounter makes a memorable family activity and is perfect for families with older children. Book early to avoid disappointment as only five lucky people will get the chance to feed our giraffe each day.

How to book

Call us on 02 7202 2560, or email our team at experiences@sydneyzoo.com to reserve your spot now. IMPORTANT INFORMATION:

• Please check-in at the information desk at the zoo entrance at least 15 minutes prior to your scheduled encounter time. Encounters go ahead on time as scheduled.
• Giraffe encounter bookings do not include zoo entry. Please ensure you purchase an entry ticket or book your visit in the member portal.
• As a covid safe precaution, a face mask is required to be worn at all times during the encounter.
• Giraffe encounters are held once per day at 3pm for a maximum group size of 5.
• Minimum age of 8 applies and all children must be comfortable in the presence of animals.
• All participants up to 16 years must be accompanied by a parent or guardian.
• The encounter runs in all weather conditions. We recommend wet weather attire on wet days. Sydney Zoo reserves the right to cancel the encounter in extreme weather conditions.
• Giraffe encounter inclusions: A keeper talk, one-on-one giraffe feed and photo taken by our zookeeper with your phone.
• Fitness requirements: You should be able to stand and move freely and be able to walk to the animal habitat which is a 500m distance. Participants will be required to walk over sandy and rocky areas.
• This encounter is suitable for people with some forms of compromised mobility. Please call us on 02 7202 2560 to discuss if this encounter is suitable.
• Clothing requirements: For your comfort and safety, please wear enclosed footwear suitable for varied surfaces and to provide safety in the habitat. Visually ostentatious garments (i.e. costumes, novelty hats etc.) are not permitted.
• Guests will be required to agree to encounter rules and sign a waiver form on the day.
• Encounter bookings are non-refundable. Any changes to your booking must be made at least 7 days prior to your visit date. Please call us on 02 7202 2560.