We're open every day!

The safety of our visitors, staff and animals is our top priority. As a predominantly outdoor venue with plenty of space and fresh air, Sydney Zoo is a low-risk place to enjoy with your family and friends. We have increased our safety measures to provide a safe space for all.

We regulate the number of guests entering the zoo every hour.  We prefer our members and guests to pre-book a ticket either online or by contacting our team if you require assistance.  We suggest planning your visit and booking ahead to avoid missing out.

See our FAQs below when planning a visit;


What days will Sydney Zoo be open?

Sydney Zoo will be open 9am to 5pm, 7 days a week.

Do I need to pre-book my ticket?

To manage capacity and flow through the zoo, Sydney Zoo prefers that you book online.  We do accept walk-in guests if you prefer not to pre-book.

I have flu-like symptoms. What should I do?  

We ask that you DO NOT ENTER the zoo if you have any of the following symptoms:
• Fever
• Cough
• Runny nose
• Sore/scratchy throat
• Loss of smell or taste
Please follow government health guidelines.

Do I need to be fully vaccinated to visit Sydney Zoo?  

In line with NSW health orders, from 15 December, proof of vaccination is no longer required for general entry to Sydney Zoo. For our up close animal encounters, please click here for our T&Cs.

Do I have to wear a mask?

As per NSW Health guidelines, it is no longer a requirement to wear a mask during your general entry while at Sydney Zoo, however, we recommend the use of masks in areas where you cannot social distance. For our up close animal encounters, please click here for our T&Cs.

What is the zoo’s policy if there has been a case on-site?

Our staff regularly clean and sanitise all public areas of the zoo and we will follow NSW Health protocols as required in the event of a positive case being onsite.

What is the zoo’s policy if there has been a close contact?

Our policy is to follow the mandated health orders and ensure that our staff isolate and get tested as instructed.

Do I need to check-in with the COVID-19 Safe Check-in app?

It is no longer a requirement to check in on arrival at Sydney Zoo.

Will equipment hire still be available?

Strollers and wheelchairs will continue to be available. We maintain regular sanitization of all of these items.

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Important Information

All encounter participants must:

Please note: your booking is not confirmed until the indemnity form is signed.

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