Sydney Zoo is the premier wildlife experience in Western Sydney, offering trade partners and their clients the ideal immersive koala encounter and up-close Australian native experience.
With our media library, resources, and more, everything to meet your business needs is all in one place. Plus, our Trade Booking Portal has made it easier than ever to create and manage your bookings.
We offer competitive nett rates for Inbound Tour Operators, exclusive packages, and more.
View and download account application documents, brochures, forms and guides.
We LOVED Sydney Zoo, thank you so much for setting up the site inspection.
From the minute we arrived we knew what a great option it would be for our guests and the service we received from not only Stephanie & Sara but the other staff we encountered was amazing.
The guests had such a wonderful time, and our guides truly loved the experience. Our guides are all local to Sydney however quite a few of them had not been out to the zoo. The feedback has been great, and all your staff are truly amazing, so warm, friendly, and knowledgeable. You really do need to be commended on your customer service; it is outstanding.
Claire Winn
Executive General Manager
ID Events Australia
I just wanted to thank you and your team for a great day today. The zoo is really well set up and we were quite impressed. I’d be keen to work out how we could incorporate it into our day trips.
Sam Collins
Kangarrific Tours
My group is young at heart they loved Sydney Zoo.
We will send you more in 2023. Thank you for your support.
Vicky Baikloy
Reservations South East Asia Team
APSE Tours
I would like to express to you what a great time my family and I had at Sydney Zoo.
From the moment I arrived I knew I was somewhere quite different. It is absolutely amazing.
The staff were informative and it definitely helped our team have a better understanding of your product and its location.
The food was delicious! of course and offering the ferris wheel ride.
Marzia Sensio
Operations Specialists – Famils & Projects
Goway Inbound
Our guests from Amway Vietnam thoroughly enjoyed their visit to Sydney Zoo and thank you to the team for being so lovely and easy to work with in the lead up – we really appreciate the responsiveness and all your staff are so excellent, it really stands out.
Laura Pressley
Senior Event Manager
ID Events Australia
It was a great insight and first-hand experience to see & experience this wonderful excursion at Sydney Zoo.
Chetan Gupta
Aussie Grand Tours
Thank you very much to giving us such an awesome opportunity with such a short notice. We are very impressed and very much enjoyed ourselves at Sydney Zoo. Location is very good, just on the way to Blue Mountain.
Open atmospheria, friendly staff, flat, easy walk in the park and lots to see. Koala Photo (Selfie) was another great experience. Unfortunately, we are not able to touch due to NSW law. But we didn’t expect we could get very close to the koala and take a photo.
Shinichi
Japanese Department
Goway Inbound
I thoroughly enjoyed the experience at Sydney ZOO, the animals were on show while we were touring yesterday. From moving, gliding, parading was just awesome & exciting to see.
Sunny Togiavalu
Concierge
Sheraton Grand Sydney Hyde Park
We had a ball! Our visitors really engaged with the Zoo and the Australian section in particular which was the whole reason for going. The Zoo was exceptionally clean, staff excellent, very knowledgeable and willing to chat about their particular field of expertise.
Faye Post
Blue Mountains Friendship Force
All encounter participants must:
Please note: your booking is not confirmed until the indemnity form is signed.