FAQs
Friday 9 May to Saturday 31 May 2025
Sydney Zoo, 700 Great Western Hwy, Bungarribee NSW 2767. For more information on our location or getting here, visit: www.sydneyzoo.com/about/sydney-zoo-location
The GLOW Light Walk is open 6:00pm to 9:30pm and the GLOW Zone is open from 5:30pm until 10:00pm.
Yes, you can view and download the event map at www.sydneyzoo.com/glow/map
Tickets include access to the GLOW Light Walk which is an illuminated path through sections of the zoo, the Aquarium, and Reptile house. All other areas of the zoo are not accessible during the event.
The GLOW Light Walk includes entry to our Aquarium and Reptile house where you can visit some of our slithery, scaly and spiky residents. While some of our other animals outdoors may be visible during your visit, we cannot guarantee you will be able to see them. We prioritise the welfare of our animals and allow them access to their night dens at all times.
GLOW at Sydney Zoo is a special event with lights and attractions that can't be experienced at Sydney Zoo during the day. While you may be able to see some of the sculptures during the day, they will not be illuminated or interactive, and will be barriered from public access.
There are food options in the GLOW Zone and Light Walk including Nongshim Food Truck, Schnitzel Station, BBQ Skewers, Souvlaki Station, Dickys Donuts, GLOW Fairy Floss, and GLOW Bar, and more.
GLOW at Sydney Zoo is a special event with lights and attractions that can't be experienced at Sydney Zoo during the day. While you may be able to see some of the installations during the day, they will not be illuminated or interactive, and will be barriered from public access.
Yes, Sydney Zoo is a wheelchair accessible site with no hills or steps. All areas of the event are accessible for guests with wheelchairs. Please note that some rides may not be suitable for guests with compromised mobility, please speak to our friendly visitor experience staff to discuss your needs.
We offer pram and wheel chair hire and recommend pre-booking before you visit by calling us on 02 7202 2560.
Please refer to our Conditions of Entry.
You can access the GLOW Light Walk and GLOW Zone as many times as you'd like on the same night. Your wristband will gain you access all evening.
This event may not be suitable for people with Photosensitive Epilepsy. Some lighting used at this event may be disruptive to people who are sensitive to light.
Umbrellas are welcome onsite, and can also be purchased at the GLOW Retail Outlets throughout the GLOW Light Walk.
5:30pm, 6:00pm, 6:30pm, 7:00pm and 7:30pm. The event is approximately a 2 hour experience.
To ensure you can easily obtain a car parking space, we recommend you arrive for the session time you have booked. We are limiting the number of guests entering the zoo and have staggered arrival times throughout the night. You can stay as long as you want and all tickets include FREE parking.
Adult tickets (aged 16+): Gate price $44.99. Online $34.99
Children (aged 3-15): Gate price $34.99. Online $24.99
Infants (0-2): FREE - but still require a booked ticket to help manage guest capacity.
No concession tickets are available.
Book your spot online at tickets.sydneyzoo.com/glow
We recommend pre-booking tickets online at www.sydneyzoo.com/glow to avoid missing out. If there are spots left each night, tickets will be available to purchase at the gate.
Tickets are non-transferrable and non-refundable as part of conditions of sale.
Being an outdoor event, GLOW is an all-weather experience. Ticket holders are advised to check the weather report before attending and bring appropriate clothing. We will advise ticket holders if a session is postponed or cancelled due to the weather.
Every GLOW event ticket includes access to the GLOW Light Walk and GLOW Zone.
No, the GLOW ticket includes entry to GLOW at Sydney Zoo from 5:30pm to 9:30pm only. If you'd like to experience Sydney Zoo and our animals during the day, you can purchase a day ticket at www.sydneyzoo.com
No, a Sydney Zoo day ticket or membership includes zoo entry only during the day from 9:00am to 5:00pm.
Ancillary offerings are not included in your ticket.
7NEWS Ferris Wheel (Height / Age Restriction – All ages. Under 5 must be accompanied by adult), Nova Throwbacks Super Slide (Height / Age Restriction – All ages), Dodgem Cars (Height / Age Restriction – All ages, under 120cm accompanied by adult to drive), Space Jam (Height/Age Restriction – Minimum age of 6 years and minimum height 120cm) & Cliff Hanger (Height / Age Restriction – Minimum height 117cm).
Ride credits are non-refundable. Any credits not used on the date night of your visit will be forfeited. Ride credits cannot be transferred to another night.
We offer complimentary entry to a companion or carer with the purchase of a ticket or membership for the person needing support. Please see the information desk on arrival for assistance.
FREE parking is included in your ticket at our onsite carpark. On arrival, follow the instructions of event staff who will direct you to the parking area.
Entry to GLOW at Sydney Zoo is not included in your membership. GLOW at Sydney Zoo is a special event with lights and attractions that can't be experienced at Sydney Zoo during the day.
We would still love to welcome you to GLOW, please contact our team to discuss your options.
If you’re still having trouble finding the answers you’re after, feel free to contact our Guest Experience team on 02 7202 2560 or visit our contact us page.